Privacy

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Cargobox Limited ("Cargobox", "we", "us", and "our") gladly grant you access to our website: shopcargobox.com

Our Privacy Policy lets you know how different information you give us will be used.

By using our website and ordering products (hopefully - Ed.) you allow Cargobox to use of your data in the manner shown in this privacy policy.

There may be instances where we will change this privacy policy and if we do, we will place all changes here on the website so that you can review them and remain informed at all times.

If you use our website after we have posted changes, you are accepting the updated terms of this privacy policy.

We are very responsible in how we treat our customers data and we take it very seriously (it's one of the few things!) so if this privacy policy offends you, then please:

  1. Do NOT use our site.
  2. Remain Offended.

1. Your Information:

"your data"

Anything that can be used to identify you as a living person is called "Personal Information".

Data privacy laws dictate what protection personal information is given and you can rest assured that we will comply with these laws completely.

Personal Information can be (but is not limited to) things like: Name, Address, Telephone Number, eMail Address, Username and Password etc.

In addition to the above, we collect information which is anonymous and cannot identify you but shows us things like (but not limited to) the following:

What pages you have looked at on our lovely website, what browser you use, what country you are in when you are looking at our lovely website, which internet browser you used to display our lovely site and any search words you used (so that we can get hold of the products our customers are looking for if we don't have them already!)

2. The Collection of Your Information:

There are certain times and / or action points that trigger the collection of information, these are:

  • When you create an on-line account;
  • When you generate an order;
  • When you make contact us;
  • When you post a comment on our lovely website;
  • When you give us your information through the site at any other point.

3. How your data is used:

  • The reason we collect your data is so that we can do useful (non-evil) stuff with it!

Some examples are:

  • Registering and maintaining your online account.
  • Processing and sending out the lovely orders you place on our lovely website! (It's the reason we're here after all!)
  • Dealing with any customer complaints.
  • Review, change and update our website to make it better.
  • To send you information by email/post/telephone to keep you up to speed on stuff you may find interesting about us and our services. Please bear in mind, we only do this where you have actually told us we can!
  • To create a list of competition winners.
  • To remove you from any mailing lists you may have previously subscribed to.
  • We will hold your information for as long as it is needed to complete any outstanding transactions, disputes and other issues.
  • Please note that any comments you place on our lovely website are publically available for the world to see so please make sure you are happy with what you have written before you hit the big send button.

4. What We tell Third Parties:

We may pass on your data to other parties as follows:

  • To our employees, software providers, agents and sub-contractors who are vital in delivering our service to you.
  • We may pass non-personal information on to web analytics companies to measure trends and statistics. This information will not identify you personally.
  • We may give your data to the police, regulatory bodies or legal counsel where we are needed to by law;

5. Data Security:

We will protect your data with our lives! It is very important to us and we take it VERY seriously.

All of the data we collect is stored on secure servers at Cargo Central.

6. Cookies:

Cookies are small packets of information stored by your web browser on your computer's hard drive.

The majority of web browsers automatically accept cookies because they assume you want to do stuff online that requires cookies to be enabled. Our site needs cookies to be able to perform certain things like account registration etc. We also use them to monitor usage of the site so we can see usage patterns and browser activity.

There is nothing sinister in this, it allows us to build and provide a better experience based on what people are doing on our lovely website.

If you want to disable cookies, the lovely people at the The Interactive Advertising Bureau (www.allaboutcookies.org) can tell you everything you ever wanted to know (and probably more!)

7. Changing and Getting Hold of Your Data:

If you have an online account with us, you are free to change your details at any time. For example, if you move house, it's always a good idea to update your address so that we don't send any orders to where you used to live! (Yes, this happens regularly!)

We are always happy to provide you with a copy of the information we are holding about you.

If you want to see it, please just ask! Email: sales@shopcargobox.com

8. LOCATION OF AND TRANSFERS OF YOUR DATA

Your data may be held or accessed by Cargobox or its service providers in Europe if it's needed to allow us to continue providing our services to you.

Again, if you decide to post a comment on our site, please bear in mind that this (and any information within it) is available for the whole world to see.

9. Other Sites:

Our lovely website may link to other companies, products and services that are not part of the Cargobox family - we just need to make you aware of the fact that we are not taking responsibility for their data policies, content or security measures! Please review their policies independently of ours, for your own peace of mind.

10. Contacting Us:

If you have any questions about this privacy policy or how we use your data, please feel free to contact us so that we can have a chat about it.

Alternatively, please feel free to email sales@shopcargobox.com

11. Congratulations:

If you actually took the time to read all the above, we take our hat off to you!

We hope it makes sense and that you believe we will treat your information with the respect it deserves. We certainly WILL NOT sell it to a call centre who want to sell you double glazing or broadband!